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PRIVACY POLICY

Shaman.pl

This Privacy Policy sets out the principles for our collection and use of Personal Data of Customers and Visitors to the Service at (https://shaman.pl/) regardless of the channel of acquisition (i.e. whether we have obtained the data in connection with your visit to our Service or in connection with our social media activities or through your making direct contact with us). In this Privacy Policy you will find all information about how we use your personal data. The principles described below apply to all channels, media or means of contacting us, so when we refer below to the Service we mean all channels for processing personal data. 

Words used in this Policy shall, in case of doubt, be given the following meaning:

Administrator - Joanna Śniegocka conducting business activity under the name Shaman Joanna Śniegocka registered in the Central Register and Information on Business Activity of the Republic of Poland conducted by the minister competent for economy, place of business and address for delivery: ul. Długa 23, 63-400 Ostrów Wielkopolski, NIP: 6222647314, REGON: 300627037, electronic mail address (e-mail): info@shaman.pl. You can contact us by sending a message to the e-mail address: info@shaman.pl;

Price - the amount of gross remuneration (including tax), specified in Polish zloty, due to the Seller for the transfer of ownership of the Goods to the Consumer/Customer in accordance with the concluded Sales Contract or for the services provided to the Customer (does not apply to Electronic Services).

Personal Information - information about an identified or identifiable natural person, whereby an identifiable natural person is one who can be identified, directly or indirectly, in particular by means of an identifier such as a name, an identification number, location data, an Internet identifier (such as an IP address, cookie identifiers - generated by their Terminal Devices, applications, tools and protocols, or any other identifier, generated for example by RFID tags) or one or more specific factors that determine the physical, physiological, genetic, mental, economic, cultural or social identity of a natural person.

Contact Form - an interactive form available on one of the pages within the Service, allowing Users to contact the Administrator;

Registration Form registration -a form available in the Store to create an Account.

Form order form - an interactive form available in the Shop which allows the Order to be placed, in particular by adding Products to the Basket and defining the terms of the Sales Agreement, including the method of delivery

Password - a string of alphanumeric characters, necessary for authentication when accessing the Account, which is created by the Customer when creating the Account. The Customer is obliged to keep the Password strictly confidential (not to disclose it to any third party). The Password can be changed in the Account settings. The Seller may make available to the Customer the possibility of the so-called recovery of a forgotten Password in the manner specified within the framework of the Online Shop;

Customer - a natural person, a legal person or another organisational unit without legal personality, acting through an authorised person, having at least partial legal capacity, who intends to enter into any agreement with the Seller/Service Provider, as provided for in these Terms and Conditions. The use of the term Customer should also refer to Consumers;

Consumer - a natural person who makes a legal transaction with a trader which is not directly related to his/her commercial or professional activity;

Account - a set of resources in the Service Provider's ICT system, marked with a Login and Password, in which the Customer's data are collected, including information about Orders placed and Contracts concluded, enabling the Service Provider to use additional functionalities of the Website, services and promotions;

Ksheets - Electronic Service made available to each Customer, consisting of enabling him/her to easily make an Order of one or more Products, collecting, storing and displaying information about: the selected Products and their total Price (and shipping costs, if any), the expected delivery date and the storage of information about the selected Products also after the end of the browser session for a period not exceeding 21 days;

Login - an individual name chosen by the Customer when creating an Account and used both to protect the resources collected within the Account and to access the Account. Each time a Login is created/changed, it is necessary to confirm the Customer's e-mail address by clicking on the activation link sent by the Seller to the e-mail address provided by the Customer;

Newsletter - Distributed Electronic Service provided by the Seller via e-mail, which enables all Customers or Consumers using it to automatically receive cyclical content from the Seller containing information about, inter alia, Products, news and promotions available in the Online Shop, to the e-mail address provided by the Customer/Consumer, with his/her explicit consent;

Cart Summary -Electronic service provided by the Service Provider to the Customer consisting of an email message sent by the Service Provider to the address provided by the Customer, containing a summary of the Products added by the User to the Shopping Cart but not ordered by the User (i.e. not covered by an Order on the part of the Customer), which email message enables the Customer to return to the Online Shop to complete the purchase process (i.e. to include such Products in the Order;

). This email allows the Customer to return to the Online Shop and complete the purchase process (i.e. to place an Order for such Products);

 

Privacy Policy / Policy - this document constituting the rules and regulations for the Administrator's processing of personal data;

Product - movable item(s) offered by the Seller for sale via the Online Shop to the Customer, against payment of the Price. All Products offered on the Shop's website are brand new; the Products may be standard or prepared to the Customer's individual order, depending on the current range offered within the Shop. The use of the phrase Product also refers to the services offered by the Seller (excluding Electronic Services);

Regulations - "Shaman.pl Online Shop Regulations" dated 24.11.2022 available at [X]; 

Service - the Service Provider's group of interlinked, in order to increase functionality, websites and other documents made available within the Shaman.pl via the WWW service;

Internet Shop - functionality of the Website being a sales platform for Products offered by the Seller;

Vendor, Service Provider - Joanna Śniegocka conducting business activity under the name Shaman Joanna Śniegocka registered in the Central Register and Information on Business Activity of the Republic of Poland conducted by the minister competent for economy, place of business and address for delivery: ul. Długa 23, 63-400 Ostrów Wielkopolski, NIP: 6222647314, REGON: 6222647314, electronic mail address (e-mail): info@shaman.pl;

Contract of sale - a contract of sale of a Product concluded between the Customer/Consumer and the Seller via the Online Shop;

Device Endpoint -an electronic device through which the User accesses the Service;

Electronic service - a service within the meaning of the Act of 18 July 2002 on the provision of electronic services (Dz.U. of 2002 No. 144, item 1204 as amended) provided electronically by the Service Provider to the Customer through the Shop;

Service Recipient - a natural person, a legal person or an organisational unit without legal personality, to which legal capacity is granted by law, using an Electronic Service;

User -any person using the Service; 

Order - a declaration of will of the Customer/Consumer externalized by him/her via an electronic form in the Online Shop, submitted in a manner allowing the identification of the Customer of the Products to be the subject of a distance contract, the method of delivery, the method of payment and the selling price;

Trusted Partners -defined in accordance with clause. 5 of this Privacy Policy.

  1. Who is responsible for the processing of personal data

The administrator of your personal data, i.e. the entity responsible for the processing of your data, is Joanna Śniegocka who conducts business activity under the name Shaman Joanna Śniegocka registered in the Central Register and Information on Business Activity of the Republic of Poland conducted by the minister responsible for the economy, place of business and address for delivery: ul. Długa 23, 63-400 Ostrów Wielkopolski , NIP: 6222647314, REGON: 300627037, electronic mail address (e-mail): info@shaman.pl. You can contact us by sending a message to the e-mail address: info@shaman.pl.

  1. Privacy policy 

We process your Personal Data in accordance with the law, in particular in accordance with Regulation 2016/679 of the European Parliament and Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as "RODO").

  1. What Personal Data, for what purpose and on what basis we collect

This Privacy Policy applies to current, prospective and former Customers of the Online Shop (in accordance with applicable law, we are obliged to keep some of your personal data also for a certain period of time after the end of our relationship) and to persons who use our Service without being our Customers (persons only visiting the Service, whose activities we monitor - Users) or whose online activities (outside the Service) we monitor (Users). The type of personal data we collect and process depends on how you use the Service and the services you choose. 

Additionally, the Administrator protects not only visitors to the Website, but also Customers who have provided the Administrator with their Personal Data using other communication channels, i.e.:

  1. website https://www.facebook.com and any other Facebook/Meta branded or co-branded websites (including sub-domains, international versions, widgets, and mobile versions) whose policies are based on the regulations provided in particular at https://www.facebook.com/legal/terms, provided respectively by Facebook Inc. or Facebook Ireland Limited ("Facebook Service"), including through the Facebook Lead Ads feature aimed at direct marketing of the Administrator's own products or services. The rules of protection and use of Personal Data by Facebook are made available, for example, at: https://www.facebook.com/policy.php The Administrator has no control over the content of Facebook regulations, including those concerning Personal Data;

  • Store account

Your Personal Data provided in connection with the registration of your Account, but also other data collected in connection with your activity on the Website and use of our services (in particular: name and surname; e-mail address; contact telephone number; address [street, house number, premises number, postal code, town, country], residence/business/residence address [if different from the delivery address], bank account number, and in the case of Customers who are not Consumers, additionally company name and tax identification number [NIP]) are or may be processed for the following purposes:

  1. maintaining your Account and using its functionality and enabling you to use other services available on the Website - legal basis: Article. 6(1)(b) RODO, i.e. the necessity to perform the agreement for the provision of Electronic Services, which you conclude by creating an Account and accepting the Terms and Conditions;
  2. marketing, analytical and statistical activities of the Administrator or its partners (third parties listed in point  7 of the "Cookies Policy") or other so-called Trusted Partners with whom we cooperate, e.g. presenting advertisements and offers (discounts), also tailored to your interests based on profiling (we analyse your activity (e.g. purchase history and behaviour within the Service) in a simplified manner so that we can better adapt ourselves not only to certain, general groups of our Customers, but also to your preferences)). However, our activities do not materially affect your decisions, e.g. purchasing decisions - legal basis: Article 6(1)(f) RODO, i.e. the legitimate interest of the Administrator or a third party;
  3. finding out, defending and pursuing claims that may arise within the relationship between you and the Administrator, and other purposes that are necessary for the Administrator's or a third party's legitimate interests - legal basis: Article. 6(1)(f) RODO, i.e. the legitimate interests pursued by the Administrator or by a third party.

Personal Data is provided on a voluntary basis, however, it is necessary in order to register with the Online Shop.

Your data will, in principle, be processed for the duration of the contract for the provision of the Electronic Service for the operation of the Account and, in the case of marketing activities, until you raise an objection, unless we are obliged by law to process this data for longer or we keep it longer in case of potential claims, for the period of limitation prescribed by law, in particular the Civil Code, or for other purposes arising from the pursuit of our legitimate interests. In each case, the longer period of storage of the Personal Data will be decisive.

  1. submission of Order

Your Personal Data provided in connection with placing an Order, but also other data collected in connection with your activity on the Website and use of our services, including Electronic Services (in particular: name and surname; e-mail address; contact telephone number; address [street, house number, premises number, postal code, town, country], residence/business/site address [if different from the delivery address], bank account number, and in the case of Customers who are not Consumers, additionally company name and tax identification number [NIP])  are or may be processed for the following purposes:

  1. performance of the concluded Sales Agreement - in particular confirmation of the Order, confirmation of the conclusion of the agreement, dispatch of the Product, as well as if we need to contact you regarding this matter - legal basis: art. 6(1)(b) RODO, i.e. necessity for the performance of the Sales Agreement, 
  2. marketing, analytical and statistical activities of the Administrator or its partners (third parties listed in point  7 of the "Cookies Policy") or other so-called Trusted Partners with whom we cooperate, e.g. presenting advertisements and offers (discounts), also tailored to your interests based on profiling (we analyse your activity (e.g. purchase history and behaviour within the Service) in a simplified manner so that we can better adapt ourselves not only to certain, general groups of our Customers, but also to your preferences)). However, our activities do not materially affect your decisions, e.g. purchasing decisions - legal basis: Article 6(1)(f) RODO, i.e. the legitimate interest of the Administrator or a third party;
  3. finding out, defending and pursuing claims that may arise within the relationship between you and the Administrator, and other purposes that are necessary to pursue the Administrator's or a third party's legitimate interests - legal basis: Article. 6(1)(f) RODO, i.e. legitimate interests pursued by the Administrator or by a third party;
  4. issuing and storing invoices and accounting documents and processing complaints and returns within the time and form prescribed by law - legal basis: art. 6(1)(c) RODO, i.e. necessity to fulfil a legal obligation incumbent on the Administrator.

The provision of Personal Data is voluntary, but necessary to conclude the Sales Contract.

For the purpose of performing the Sales Agreement, we will process your Personal Data for the period of performance of the Sales Agreement, as well as for the time required by law (e.g. tax, accounting), in the case of marketing activities - until you raise an objection, unless a longer period results from their storage in case of possible claims, for the limitation period set by law, in particular the Civil Code, or for other purposes resulting from the implementation of our legitimate interests. In any case, the longer period of storage of the Personal Data shall be decisive.

  1. Registration form

Your Personal Data provided in connection with the completion and submission of the Registration Form (in particular: name and surname; e-mail address; contact telephone number; address [street, house number, premises number, postal code, town, country], residential/business/residential address [if different from the delivery address], bank account number, and in the case of Customers who are not Consumers, additionally company name and tax identification number [NIP])  are or may be processed for the following purposes:

  1. creation of a Customer Account - legal basis: article 6(1)(b) RODO, i.e. necessity to take action before concluding a contract for the provision of electronic services and Article 6(1)(f) RODO, i.e. legitimate interest pursued by the Administrator or by a third party.

The provision of Personal Data is voluntary, but necessary to create an Account.

For the performance of the Sales Agreement, we will process your Personal Data for the duration of the performance of the Electronic Service in the form of the Registration Form, as well as for the time required by law (e.g. tax, accounting).

  1. Order Form

Your Personal Data provided in connection with placing an Order, but also other data collected in connection with your activity on the Website and use of our services, including Electronic Services (in particular: name and surname; e-mail address; contact telephone number; address [street, house number, premises number, postal code, town, country], residence/business/site address [if different from the delivery address], bank account number, and in the case of Customers who are not Consumers, additionally company name and tax identification number [NIP]) are or may be processed for the following purposes:

  1. conclusion of a Sales Agreement - in particular placing an Order, confirmation of placing an Order, confirmation of the conclusion of a Sales Agreement, dispatch of the Product, as well as if we need to contact you about it - legal basis: art. 6(1)(b) RODO, i.e. necessity for the performance of the Sales Agreement.

The provision of Personal Data is voluntary, but necessary to conclude the Sales Contract.

For the purpose of performing the Sales Agreement, we will process your Personal Data for the period of performance of the Sales Agreement, as well as for the time required by law (e.g. tax, accounting).

  1. Basket

Your Personal Data provided in connection with the Shopping Cart service, but also other data collected in connection with your activity on the Website, is or may be processed for the following purposes:

  1. submission of an Order, in particular through the use of cookie technology to add Products to the Basket - legal basis: art. 6(1)(b) RODO, i.e. necessity for the conclusion and performance of the Sales Agreement, 
  2. analytical and statistical activities of the Administrator or its partners (third parties listed in point  7 of the "Cookies Policy") or other so-called Trusted Partners with whom we cooperate, e.g. adding Products to the Basket. However, our actions do not materially affect your decisions, e.g. shopping decisions - legal basis: Article 6(1)(f) RODO, i.e. the legitimate interest of the Administrator or a third party.

The provision of Personal Data is voluntary, but necessary to conclude the Sales Contract.

For the performance of the Sales Agreement, we will process your Personal Data for the period of performance of the Sales Agreement, as well as for the time required by law (e.g. tax. tax, accounting), in the case of analytical and statistical activities - until you raise an objection, unless a longer period results from their storage in case of possible claims, for the period of limitation prescribed by law, in particular the Civil Code, or for other purposes resulting from the fulfilment of our legitimate interests. In any case, the longer period of storage of the Personal Data shall be decisive.

  1. Basket summary

Your Personal Data provided in connection with the Shopping Cart Summary service is or may be processed for the following purposes:

  1. communication with you and sending a link to the Shopping Cart - legal basis: art. 6(1)(f) RODO, i.e. legitimate interest pursued by the Administrator.

Personal Data is provided on a voluntary basis, but is necessary in order to provide the Shopping Cart Summary service.

For the purposes of the Shopping Cart Summary service, we will process your Personal Data for a performance period of 21 days.

  1. Publication of Customer/Consumer Reviews

Your Personal Data provided in connection with the Publication of Customer/Consumer Reviews, but also other data collected in connection with your activity on the Website and use of our services, including Electronic Services (in particular: first and last name; e-mail address; contact telephone number; address [street, house number, premises number, postal code, town, country], residential/business/residential address [if different from the delivery address], bank account number, and in the case of Customers who are not Consumers, additionally company name and tax identification number [NIP])  are or may be processed for the following purposes:

  1. performance of the Customer/Consumer Opinion Publication service - in particular, verification of the opinion and its publication on the Website - legal basis: art. 6(1)(b) RODO, i.e. necessary for the performance of the contract for the provision of electronic services, 
  2. finding out, defending and pursuing claims that may arise within the relationship between you and the Administrator, and other purposes that are necessary for the Administrator's or a third party's legitimate interests - legal basis: Article. 6(1)(f) RODO, i.e. the legitimate interests pursued by the Administrator or by a third party.

The provision of Personal Data is voluntary, but necessary to use the Customer/Consumer Review Publication service.

For the performance of the electronic service contract, we will process your Personal Data for the duration of its performance, as well as for the time required by law (e.g. tax, accounting.

  1. Claims form and procedure

Your Personal Data provided in connection with the submission of a complaint and collected in possible further communication, is or may be processed for the following purposes:

  1. processing of your complaints, bookkeeping and settlement of the processed complaints - legal basis: Article. 6(1)(c) RODO, i.e. necessary to fulfil a legal obligation incumbent on the Administrator;
  2. finding out, defending and pursuing claims that may arise within the relationship between you and the Administrator, and other purposes that are necessary for the Administrator's or a third party's legitimate interests - legal basis: Article. 6(1)(f) RODO, i.e. the legitimate interests pursued by the Administrator or by a third party.

We will process your Personal Data for the duration of the processing of your complaint and thereafter until the expiry of the limitation period for warranty claims, as well as for the duration required by law (e.g. fiscal tax, accounting), in the case of marketing activities - until you raise an objection, unless a longer period results from their storage in case of possible claims, for the period of limitation prescribed by law, in particular the Civil Code, or for other purposes resulting from the implementation of our legitimate interests. In any case, the longer period of storage of the Personal Data shall be decisive.

  1. contact establishment and Contact Form

Your Personal Data provided as part of the contact made (e.g. in an email sent or via the Contact Form) and collected in possible further communication, is or may be processed for the following purposes:

  1. communication with you and responding to your message - legal basis: art. 6(1)(f) RODO, i.e. legitimate interest pursued by the Administrator;
  2. depending on the content of the communication, to take action at your request prior to the conclusion of the relevant Sales Agreement or Electronic Service Agreement - legal basis: art. 6(1)(b) RODO, i.e. the necessity to take action prior to the conclusion of a Sales Agreement or an Electronic Service Agreement;
  3. depending on the content of your message, marketing, analytical and statistical activities of the Administrator or its partners (third parties listed in point  7 of the "Cookies Policy") or other so-called "Trusted Partners". Trusted Partners with whom we cooperate - legal basis: Article 6(1)(f) RODO, i.e. the legitimate interest of the Administrator or the third party;
  4. finding out, defending and pursuing claims that may arise within the relationship between you and the Administrator and other purposes that are necessary for the Administrator's or a third party's legitimate interests - legal basis: Article. 6(1)(f) RODO, i.e. a legitimate interest pursued by the Administrator or by a third party.

Providing Personal Data is voluntary, but necessary to communicate with us effectively.
Your Personal Data will generally be processed until the communication with you has been completed and, in the case of marketing activities, until you have lodged an objection, unless we are obliged by law to process the data for longer or we keep it longer in case of potential claims, for the period of limitation prescribed by law, in particular the Civil Code, or for other purposes arising from the pursuit of our legitimate interests. In each case, the longer period of storage of the Personal Data will be decisive.

  1. Newsletter

Your Personal Data, including that provided in connection with subscribing to the Newsletter, is or may be processed for the following purposes:

  1. performance of the agreement for the provision of Electronic Services - legal basis: Article 6 para. 1(b) RODO, i.e. the necessity for the performance of the concluded agreement for the provision of Electronic Services under the terms and conditions described in the Terms and Conditions,
  2. marketing, analytical and statistical activities of the Administrator or its partners (third parties listed in point  7 of the "Cookies Policy") or other so-called Trusted Partners with whom we cooperate, e.g. presenting advertisements and offers (discounts), also tailored to your interests based on profiling (we analyse your activity (e.g. purchase history and behaviour within the Service) in a simplified manner so that we can better adapt ourselves not only to certain, general groups of our Customers, but also to your preferences)). However, our activities do not materially affect your decisions, e.g. purchasing decisions - legal basis: Article 6(1)(f) RODO, i.e. the legitimate interest of the Administrator or a third party;
  3. finding out, defending and pursuing claims that may arise within the relationship between you and the Administrator, and other purposes that are necessary for the Administrator's or a third party's legitimate interests - legal basis: Article. 6(1)(f) RODO, i.e. a legitimate interest pursued by the Administrator or by a third party.

The provision of Personal Data is voluntary, but necessary in order to conclude the contract for the provision of the Newsletter electronic service.

We will, in principle, process your data for the duration of the contract for the provision of the Electronic Service and, in the case of marketing activities, until you raise an objection, unless we are obliged by law to process the data for longer or we keep it longer in case of potential claims, for the period of limitation prescribed by law, in particular the Civil Code, or for other purposes arising from the pursuit of our legitimate interests. In each case, the longer period of storage of the Personal Data will be decisive.

  1. social media profiles

Your Personal Data, including that you leave by visiting our social media profiles (including comments, likes, web IDs) is or may be processed for the following purposes:

  • marketing, analytical and statistical activities in the form of enabling you to be active on your profile, to maintain our profile effectively by providing you with information about our initiatives and other activities, and in connection with our promotion of various events, services and products (including partners (third parties mentioned in point  11 Cookies Policy) or other so called "third parties" (e.g. third parties with whom we cooperate). third parties with whom we cooperate) - legal basis: Article 6(1)(f) RODO, i.e. legitimate interest pursued by the Administrator;
  • finding out, defending and pursuing claims that may arise in the context of the relationship between you and the Administrator, and other purposes that are necessary to pursue the legitimate interests of the Administrator or a third party - legal basis: Article. 6(1)(f) RODO, i.e. a legitimate interest pursued by the Administrator or by a third party.

Providing Personal Data is voluntary, but necessary in order to fully use the functionality of our social media profiles.

Your Personal Data will be processed for the period necessary to fulfil the aforementioned purposes or until you effectively lodge an objection, as well as for the time required by law (e.g. tax, accounting), unless a longer period is due to their retention in case of possible claims, for the limitation period set by law, in particular the Civil Code, or for other purposes arising from the fulfilment of our legitimate interests. In any case, the longer period of storage of the Personal Data shall be decisive.

  1. promotions and organisation of competitions

When you choose to enter a competition organised by the Administrator, your Personal Data is or may be processed for the following purposes:

  • conducting the competition, selecting winners and issuing prizes - legal basis: Article. 6(1)(f) RODO, i.e. legitimate interest pursued by the Administrator;
  • implementation of legal obligations incumbent on the Administrator, in particular those arising from legislation governing tax obligations - legal basis: Article. 6(1)(c) RODO, i.e. necessity to fulfil a legal obligation incumbent on the Administrator;
    performance of the concluded agreement (Sales Agreement or Electronic Service Agreement) - in particular confirmation of the Order, confirmation of the conclusion of the agreement, dispatch of the Product, as well as in case of the need to contact in this matter - legal basis: art. 6(1)(b) RODO, i.e. necessity for the performance of the Sales Agreement;
  • marketing, analytical and statistical activities of the Administrator or its partners (third parties listed in point  7 of the "Cookies Policy") or other so-called Trusted Partners with whom we cooperate, e.g. presenting advertisements and offers (discounts), also tailored to your interests based on profiling (we analyse your activity (e.g. purchase history and behaviour within the Service) in a simplified manner so that we can better adapt ourselves not only to certain, general groups of our Customers, but also to your preferences)). However, our activities do not materially affect your decisions, e.g. purchasing decisions - legal basis: Article 6(1)(f) RODO, i.e. the legitimate interest of the Administrator or a third party;
  • finding out, defending and pursuing claims that may arise in the context of the relationship between you and the Administrator, and other purposes that are necessary to pursue the legitimate interests of the Administrator or a third party - legal basis: Article. 6(1)(f) RODO, i.e. legitimate interests pursued by the Administrator or by a third party;
  • issuing and storing invoices and accounting documents and processing complaints and returns within the time and form prescribed by law - legal basis: art. 6(1)(c) RODO, i.e. the necessity to fulfil a legal obligation incumbent on the Administrator.

The provision of Personal Data is voluntary, however, it is necessary in order to participate in the competition or to take advantage of the relevant Promotion.

We will process your Personal Data for the period necessary to conduct the competition, select the winners and issue the prizes or perform the Contract (Sales Contract or Electronic Service Contract) entered into in connection with the Promotion and, in the case of marketing activities, until you lodge an objection, unless we are obliged by law to process the data for longer or we will keep it longer in case of potential claims, for the period of limitation prescribed by law, in particular the Civil Code, or for other purposes arising from the pursuit of our legitimate interests. In each case, the longer period of storage of the Personal Data will be decisive.

  1. The Abandoned Basket

Your Personal Data, including that provided in connection with the Abandoned Basket service, is or may be processed for the following purposes:

  1. performance of the agreement for the provision of Electronic Services - legal basis: Article 6 para. 1(b) RODO, i.e. the necessity for the performance of the concluded agreement for the provision of Electronic Services under the terms and conditions described in the Regulations,
  2. activities taken prior to the conclusion of the contract (Sales Agreements) at the request of the data subject - in particular purchase history, data stored within the Account - legal basis: art. 6(1)(b) RODO, i.e. necessity for the performance of the Sales Agreement, 
  3. marketing, analytical and statistical activities of the Administrator or its partners (third parties listed in point  7 of the "Cookies Policy") or other so-called Trusted Partners with whom we cooperate, e.g. presenting advertisements and offers (discounts), also tailored to your interests based on profiling (we analyse your activity (e.g. purchase history and behaviour within the Service) in a simplified manner so that we can better adapt ourselves not only to certain, general groups of our Customers, but also to your preferences)). However, our activities do not materially affect your decisions, e.g. purchasing decisions - legal basis: Article 6(1)(f) RODO, i.e. the legitimate interest of the Administrator or a third party;
  4. finding out, defending and pursuing claims that may arise within the relationship between you and the Administrator and other purposes that are necessary for the Administrator's or a third party's legitimate interests - legal basis: Article. 6(1)(f) RODO, i.e. a legitimate interest pursued by the Administrator or by a third party.

The provision of Personal Data is voluntary, but necessary in order to conclude the agreement for the provision of the Newsletter Electronic Service.

Your data will in principle be processed for the duration of the contract for the provision of the Electronic Service and, in the case of marketing activities, until you raise an objection, unless we are obliged by law to process the data for longer or we keep it longer in case of potential claims, for the period of limitation prescribed by law, in particular the Civil Code, or for other purposes arising from the pursuit of our legitimate interests. In each case, the longer period of storage of the Personal Data will be decisive.

  1. Publication of Customer/Consumer Reviews

Your Personal Data, including that provided in connection with the Publication of Merchandise Reviews, is or may be processed for the following purposes:

  1. performance of the agreement for the provision of Electronic Services - legal basis: Article 6 para. 1(b) RODO, i.e. the necessity for the performance of the concluded agreement for the provision of Electronic Services under the terms and conditions described in the Regulations,
  2. marketing, analytical and statistical activities of the Administrator or its partners (third parties listed in point  7 of the "Cookies Policy") or other so-called Trusted Partners with whom we cooperate, e.g. presenting advertisements and offers (discounts), also tailored to your interests based on profiling (we analyse your activity (e.g. purchase history and behaviour within the Service) in a simplified manner so that we can better adapt ourselves not only to certain, general groups of our Customers, but also to your preferences)). However, our activities do not materially affect your decisions, e.g. purchasing decisions - legal basis: Article 6(1)(f) RODO, i.e. the legitimate interest of the Administrator or a third party;
  3. finding out, defending and pursuing claims that may arise within the relationship between you and the Administrator and other purposes that are necessary for the Administrator's or a third party's legitimate interests - legal basis: Article. 6(1)(f) RODO, i.e. a legitimate interest pursued by the Administrator or by a third party.

The provision of Personal Data is voluntary, but necessary in order to conclude the contract for the provision of the Newsletter electronic service.

Your data will in principle be processed for the duration of the contract for the provision of the Electronic Service and, in the case of marketing activities, until you raise an objection, unless we are obliged by law to process the data for longer or we keep it longer in case of potential claims, for the period of limitation prescribed by law, in particular the Civil Code, or for other purposes arising from the pursuit of our legitimate interests. In each case, the longer period of storage of the Personal Data will be decisive.

  1. States of Law

You are entitled to:

  • access the contents of your Data and obtain a copy, 
  • right to rectify Data should it prove to be incomplete or incorrect, 
  • right to erasure of your Data or to restrict its processing, 
  • right to data portability to another controller, 
  • where processing is based on consent given, the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of that consent prior to its withdrawal,
  • to object to the processing of Personal Data carried out for the purposes of the legitimate interests of the Controller or a third party (where there are no other valid legitimate grounds for processing overriding the interests of the Customer). Where Personal Data is processed for the purposes of direct marketing, the Customer has the right at any time to object to the processing of Personal Data concerning him/her for such marketing, including profiling, to the extent that the processing is related to such direct marketing, in which case the Personal Data must no longer be processed for such purposes.  

You also have the right to object to further processing of your data.
All of the rights indicated above can be exercised by contacting us via Customer Service or at the dedicated email address for handling such requests and enquiries: info@shaman.pl. 

Just describe to us the right you wish to exercise. 

In order to exercise your right, in particular for identification purposes, we may ask you to provide us with additional information.

You also have the right to lodge a complaint with the supervisory authority (President of the Office for Personal Data Protection, 2 Stawki Street, 00-193 Warsaw) if you consider that the processing of your personal data violates the provisions of the RODO.

  1. Recipients of your data 

Your data may be made available to entities entitled to receive them under applicable law, including the competent judicial authorities. 

Also, for the purposes described in this Policy, may be shared with our trusted partners i.e. entities that support us in the services we provide, such as:

  • financial institutions 
  • providers of technology services 
    • ADVOX SP. Z O.O. [https://www.advox.pl/rodo]
  • transportation service providers 
  • conditional, 
  • customer service providers 
    • BASELINKER SP Z O O [https://baselinker.com/pl-PL/polityka/]
  • marketing service providers
  • promotional and advertising services
    • MARAFIKI SPÓŁKA CYWILNA [https://marafiki.pl/polityka-prywatnosci/]

(previously and later also as "Trusted Partners).

When any of our suppliers are based in a country outside the EEA, we always make sure that they provide adequate data security guarantees, e.g. by signing the Standard Contractual Clauses approved by the Commission.

  1. Other information

The provision of your personal data is completely voluntary, however, it may be necessary in order to provide you with the services or functionality of the Online Shop. Therefore, the consequence of not providing such data may be, in some cases, the inability to conclude a Sales Agreement, grant a discount, create an Account, send a Newsletter or respond to your queries or requests addressed to us.

Some features of the Website or services we offer may require us to process personal data of third parties provided to us by users (e.g. personal gift card, voucher). By making a third party's personal data available to us, the User declares that he/she has informed the third party of the purposes and method of processing and that the third party has, where provided for by law, given his/her consent.

This Service may, from time to time, contain links directing you to external websites. Such sites operate independently of our Service and are not supervised by us. They may have their own privacy policies, which we encourage you to read before using such sites. The Service is not responsible for the data handling policies of the operators of such sites.

We make every effort to secure your data and protect it from unauthorised third parties. We use the necessary server, connection and Service security measures to protect your data, in particular an SSL protocol certificate. All connections in connection with your electronic payments, if you choose to do so, will be made via a secure encrypted connection. However, the measures we have taken may not be sufficient if you do not maintain security yourself. In particular, it is important that you keep your Account Login and Password confidential and do not share them with third parties. In order to prevent unauthorised persons from using your Account, please remember to log out when you have finished using the Website.

The provisions of this Privacy Policy are subject to change in the event of, among other things, a change in the operation of the Service, the introduction of changes, new services or functionalities. We will inform you immediately of any changes to the Privacy Policy through the various means we use within the Service, i.e. email.

  1. Cookie File Policy

When each User uses the Website, user data such as IP address, domain name, browser type is automatically collected about them. This data may be collected by cookies or other similar mechanisms such as the Google Analytics system, the Web Beacon system, and may also be recorded in server logs. These mechanisms are used to make it easier for Visitors to use the Website, but also to learn about their preferences regarding the use of the Website, to display advertisements and information tailored to their preferences. Cookies are small text files sent by the Website to your End-User Device (e.g. computer, phone, tablet, etc.) when you use the Website. These files usually contain the name of the website from which they originate, the length of time they are stored on the End-User Device and a unique number.

Depending on the solutions currently implemented and made available, and the technical possibilities, the Visitor has the option of determining the extent to which the relevant cookies are used (e.g. for marketing purposes) and giving his or her consent. Depending on the extent to which the Visitor agrees to the use of cookie technology, cookies may automatically collect various data about the Visitor's online activities as well as information about the location of the End User Device used (if the selected scope of use of cookies and, if applicable, the consent given). If it is not possible to specify the scope of cookies from the website, the settings of the browser used by the Visitor remain valid.

Recognising that the Administrator may use solutions with functionality similar to cookies - the following provisions of the Policy should be applied accordingly also to these technologies.

Cookies are used for, among other purposes:

  1. a adaptation of the content of the Website to the User's preferences and optimisation of the use of the Website, in particular these files allow for recognition of the Website User's End-User Device and appropriate display of the Website adapted to his/her individual needs;
  2. b creation of statistics which help to understand how users of the Website use the Website's webpages, which makes it possible to improve their structure and content;
  3. c maintaining a session of the Website user (after logging into the Account), thanks to which the user does not have to re-enter his/her login and password on each sub-page of the Website;

The cookies we use may be temporary or permanent. Temporary cookies are deleted when you close your browser, while permanent cookies are also stored after you have finished using the Website and are used to store information such as your password or login to make using the Website quicker and easier.

The following are used within the Service:

  • essential cookies, i.e. cookies enabling the use of services available on the Website, e.g. authentication cookies used for services requiring authentication on the Website;
  • security cookies, e.g. used to detect abusive registrations on the Website;
  • so-called performance cookies, enabling the collection of information on how the Website is used;
  • functional cookies, enabling "remembering" the user's selected settings and personalising the user interface;
  • advertising cookies, enabling the delivery of advertising content tailored to Users' interests.

Acquisition and storage of information using cookies, except when this is necessary to ensure the proper functioning of the Internet Shop and the fulfilment of their basic functions (to provide you with a service provided electronically in this respect, when we rely on a legal provision - Article 173(3)(2) of the Telecommunications Law), is possible only on the basis of the Visitor's consent. By default - the use of individual types of cookies can also be blocked from the level of web browsers (we describe this in detail below). The possible withdrawal of consent for cookies does not affect the lawfulness of the activities performed.

To the extent that cookies will contain your personal data, the basis for their processing is the legitimate interest of the Administrator or a third party (Art. 6(1) lit. (f) RODO), which is the identification of fraud of the type ad fraud, the need to ensure the highest quality of content presented by the Administrator by tailoring it to the preferences of Visitors, and marketing - including direct marketing - of the Administrator's products and services, and those of Trusted Partners or other so-called "third parties". On the other hand, insofar as these entities are not involved in the processing of the Visitor's Personal Data, the Administrator is not responsible for the processing of the Visitor's Personal Data. On the other hand, to the extent that these entities may also have direct access to this information, the legal basis for such processing will be the legitimate interest pursued by these entities or the Visitor's voluntary consent. To the extent that the functionalities and personal data collected by cookies are necessary for the proper provision of services to the Visitor on the Website - the basis for the processing of such information may also be considered in the context of the necessity to perform the contract (Sales Contract or Electronic Service Agreement) that you conclude by choosing to use our website (Art. 6(1)(b) RODO).

Sometimes it may happen that cookies enable us to communicate with you for marketing purposes (e.g. via your browser). In this case, the basis for such our action is your additional, voluntary consent to such communication, which you can always withdraw, but without affecting the legality of our existing action.

The Visitor may object to the Administrator's actions based on personal data derived from cookies for the purposes described above, to the extent that the Administrator's actions are based on a legitimate interest (such situations are specified above).
Additionally, at any time the Visitor may change the scope of the use of cookie technology and withdraw the consent previously given - however, this will not affect the lawfulness of the actions performed on the basis of the consent before its withdrawal and the conduct of the communication for which we have obtained additional consents. If you have any doubts about the scope of use of cookies and the use of information obtained using them, you can contact the Administrator.

The cookies placed on a Service user's End User Device may also be used by our cooperating advertisers and Trusted Partners.

In addition to cookies, the Service may also collect data as part of so-called logs or log files. The information contained in the logs may include, but is not limited to, your IP address, type of platform and internet browser, your internet provider and the address of the page from which you accessed the Service. Some sub-pages within the Service and other means of communication with you may contain so-called Web Beacons, which allow us to receive information such as, for example, your computer's IP address, page URL number, page load time, browser type.

The website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics collects cookies which represent information about website views and your system profile (including your IP address). This information is transmitted to and stored by Google on servers in the United States. Google uses this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Your IP addresses are not combined with any other data held by Google. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, in this case, some features of the Website may not be available.

When the source of a given user's visit is advertising creations emitted by entities cooperating with the Website in the CPA ("Cost Per Action"), CPC ("Cost Per Click") or CPS ("Cost Per Sales") billing model, cookies containing session identification are created, and after the last step of placing an Order, data on its number and amount are transferred to these companies as necessary for billing purposes.

For the operation of the application enabling an online chat with a consultant of the Online Shop, information is collected which is used solely for the purpose of personalising the user and is not combined with the user's personal data, and is automatically deleted after leaving the Website. The Website reserves the right to send specific users a prompt to chat with a consultant in the form of a message with "start chat/close window" selection options. Users who have deleted cookies or who have not accepted them in their browser will not have access to the service described.

The site uses Usability tools, a web analytics service that uses cookies to store information as anonymous, random users move from page to page (including tracking mouse movements). You can block the use of cookies by selecting the appropriate settings in your web browser. Please note that deleting or disabling cookies may affect your ability to use the website.